Shipping Policy – Sleeping Owls

At Sleeping Owls, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • Once your order is confirmed, you will receive an order confirmation via email or SMS.
  • Orders placed during sales or high-demand periods may take slightly longer to process.

Shipping Time

  • Standard delivery time is 3–7 business days depending on your location.
  • Remote or rural areas may take additional time.

Shipping Charges

  • Free shipping may be available on selected orders or promotional offers.
  • Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.
  • You can use this link to track your order in real-time.

Delivery Partners

  • We work with trusted courier partners to ensure safe and timely delivery.

Delays

  • While we strive to deliver on time, delays may occur due to:
    • Weather conditions
    • Logistics issues
    • Unexpected high order volumes

Incorrect Address

  • Please ensure your shipping address is accurate.
  • Sleeping Owls is not responsible for delays or losses due to incorrect address details provided by the customer.

Damaged or Missing Items

  • If you receive a damaged product or if items are missing, please contact us within 48 hours of delivery with images or proof.
  • Our team will assist you with a replacement or resolution.

Contact Us

For any shipping-related queries, feel free to reach out to us:

Sleeping Owls – Because Your Sleep Matters 🦉