Privacy Policy

1. Information We Collect

When you use our website, we may collect:

• Personal Details: Name, phone number, email address, shipping and billing address
• Order Information: Products purchased, order history, preferences
• Payment Details: Payments are securely processed via trusted gateways (we do not store card or UPI details)
• Technical Data: IP address, browser type, device information
• Cookies & Usage Data: To enhance your browsing experience

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support and order updates
• Improve our products and website experience
• Send offers, discounts & updates (only with your consent)
• Ensure safe and secure transactions

3. Sharing Your Information

We respect your privacy and do not sell your data. Your information may be shared only with:

• Payment partners (for secure transactions)
• Courier/shipping companies (for delivery of orders)
• Service providers (website hosting, analytics, etc.)

4. Cookies Policy

We use cookies to:

• Improve website performance
• Understand customer preferences
• Offer a personalized shopping experience

You can disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt-out of promotional messages anytime

To do so, contact us using the details below.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy policies or content.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions or concerns:

• Brand: Sleeping Owls
• Phone: +91 8710059434
• Email: contact9@sleepignowls.in
• Office: Panipat, Haryana, India